All our staff are trained to the highest level in softwash treatments & cleaning. As part of the leading worldwide authority in softwash treatments & cleaning, all our staff need to complete a 20hrs of online training followed by a 200 questions exam with an 80% pass to achieve their Softwash Certified qualification before they can become a Captain Softwash Assistant Technician. They have many training tools available to them via the Softwash Systems training Academy enabling us to help them choose a career path within the organization.
All of our Window Cleaning Technicians undertake an initial 6-week training program in widow cleaning. This period of training not only teaches each technician how to clean windows, but also customer care, awareness of surroundings, aftercare, driving & parking the vehicles, cleaning & maintaining equipment, and much more. Upon completing the six weeks, each technician has an assessment day with a senior member of staff.
When a company offers a guarantee, they promise that what you're buying is what you're getting. Every that what you're buying is what you're getting. Every company should be offering a guarantee! In addition to a 100% Satisfaction Guarantee, we offer a 5 Year Spot-Free Roof Warranty. We stand by our services long after we leave, so you're not only happy today, but you'll be happy tomorrow as well. We stake our reputation on it. Your warranty is 100% transferable to a new homeowner, as long as they have a copy of the paid invoice.
